Services
Based on our more than 60 years of experience serving the needs of mechanical, plumbing, electrical and roofing contractors – as well as our manufacturer’s representatives – Pate complements our extensive product line with a number of value-added services.
These additional service offerings set Pate apart from other manufacturers, and help to assure project timelines move faster and are completed with less effort.
Do-It-Yourself Submittals
We offer a streamlined solution for customers who prefer to handle submittals themselves with our easy-to-use, PDF fillable forms. Available on our website, these straightforward forms empower users to create submittal documentation quickly and efficiently, saving time and reducing the need for manual paperwork.
Complete Engineering Submittals
For more complex projects, our team provides thorough engineering submittals that are both detailed and precise. Each submittal is meticulously prepared to ensure all necessary information is included, supporting your project’s specific technical requirements and helping to expedite approval processes and eliminate delays.
Load Modeling
Our load modeling services provide essential calculations to determine the capacity and structural integrity of products under various load conditions. Whatever the project or Pate product, our engineers will utilize our industry-leading tools and methodologies to deliver reliable models that assure performance and meet all necessary approval needs.
Product Training
Pate offers product training for our manufacturer’s reps and for any of the many types of contractors who install our products. Based on the needs of the customer, training can be as simple as a general “Curbs and Rails 101” or a more focused training session to target more complex product needs, such as heavy-duty RTU and AHU curbs, vibration isolation, etc. The Pate sales team is always prepared to bring training to wherever it is needed in the field.
Professional Engineering Services
Our professional engineering services are designed to meet any project’s specialized needs, including any necessary earthquake and/or wind rating certifications. Our experienced engineers can ensure that your project complies with local building codes and safety standards, based on your location’s seismic and wind requirements.
Detailed Order Information
We prioritize thorough communication and transparency throughout your entire purchasing process, providing you with continual documentation and notifications. This includes accurate written quotes, detailed order acknowledgements, email advanced shipping notices (ASNs), and email tracking information. You get real-time updates on your order’s status, from start to finish.